Privacy Policy
Your privacy and data security are our top priorities
Last Updated: January 2025
Data Protection
We comply with Indian IT Act 2000 and data protection regulations
Secure Transactions
All donation and payment data is encrypted using SSL/TLS
Your Rights
Access, correct, or delete your personal information anytime
1. Information We Collect
1.1 Personal Information
When you make a donation or register on our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Postal Address
- PAN (Permanent Account Number) for donations above ₹2,000
- Date of Birth (optional)
1.2 Financial Information
For processing donations:
- Payment method details (processed through secure third-party payment gateways)
- Transaction history
- Donation amounts and frequencies
Note: We do NOT store credit card or bank account details on our servers.
1.3 Technical Information
- IP Address
- Browser type and version
- Device information
- Cookies and usage data
2. How We Use Your Information
2.1 Processing Donations: To process your donations, issue 80G tax exemption certificates, and maintain donation records as per Indian NGO regulations.
2.2 Communication: To send donation receipts, 80G certificates, impact updates, newsletters, and campaign information. You may opt out at any time.
2.3 Legal Compliance: To comply with Income Tax Act 1961, Foreign Contribution Regulation Act (FCRA), Companies Act 2013 (CSR), and other applicable Indian laws.
2.4 Website Improvement: To analyze website usage, improve user experience, and optimize our services.
2.5 Security: To detect, prevent, and address fraud, security breaches, or technical issues.
3. Data Security & Storage
3.1 Security Measures: We implement industry-standard security measures including SSL/TLS encryption, secure servers, firewalls, and access controls to protect your data.
3.2 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations (minimum 7 years as per Indian tax laws).
3.3 Third-Party Payment Processors: We use PCI-DSS compliant payment gateways (Razorpay, PayU, CCAvenue, etc.) that encrypt and secure all payment transactions.
3.4 Data Location: Your data is stored on secure servers located in India, complying with Indian data localization norms.
4. Data Sharing & Disclosure
4.1 We DO NOT Sell Your Data: We will never sell, rent, or trade your personal information to third parties.
4.2 Service Providers: We may share limited information with trusted service providers (payment processors, email services, cloud hosting) who assist in our operations under strict confidentiality agreements.
4.3 Legal Requirements: We may disclose information when required by Indian law, court orders, government authorities, or to protect our legal rights.
4.4 Regulatory Bodies: We may share information with Income Tax Department, Ministry of Home Affairs (FCRA compliance), or other regulatory authorities as mandated by law.
5. Your Rights & Choices
5.1 Access & Correction: You have the right to access, review, and correct your personal information. Contact us at mahimaministriesindia@gmail.com
5.2 Opt-Out: You can unsubscribe from our newsletters and marketing communications at any time by clicking the "unsubscribe" link or contacting us.
5.3 Data Deletion: You may request deletion of your personal data, subject to legal retention requirements (tax records must be kept for 7 years).
5.4 Cookie Management: You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and recommendations
- Enable secure login and donation processing
6.1 Third-Party Analytics and Advertising: We use the following services, which set cookies and receive the pages you visit on this website:
- Google Analytics — measures how the website is used, so we can improve it.
- Meta (Facebook) Pixel — measures how well our fundraising appeals reach people, and how many visitors go on to donate.
6.2 What these services are not given: They are not loaded on your donor account pages, your donation receipt page, or the administrative area. Your name, email address, phone number, postal address, PAN and receipt numbers are never sent to them. Where a completed donation is recorded for advertising measurement, only the amount and currency are shared — nothing that identifies you.
You can manage cookie preferences through your browser settings, and both services can be blocked by standard browser privacy settings or extensions without affecting your ability to donate.
7. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent/guardian and believe your child has provided us with information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website with a "Last Updated" date
- Sending an email notification to registered users
Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal data:
Mahima Ministries
2-38/8/2/9/4/1, NTR Nagar Colony, Sridevi Theatre Road
Chandanagar, Ameenpur Mdl, Sangareddy, Telangana - 502032
Email: mahimaministriesindia@gmail.com
Phone: 040-65553348 / 9246272675
For grievances, please visit our Grievance Redressal page.
Our Compliance Commitment
Mahima Ministries is committed to protecting your privacy in accordance with the Information Technology Act 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, and all applicable Indian data protection regulations.